Leadership onboarding · First-time leader

A promotion is a new job. Onboard it like one.

A self-guided protocol for people leading a team for the first time, built around five things a promotion takes away and what to learn in their place. Work through it with your leader over roughly twelve weeks.

Privacy

Your data in this program

What's collected, who can see it, and where it goes

What's collected

Your account: your name, email address and cohort, added by your program leader when they invite you.
Your work in the program: what you type and choose in each module, your reflections, planners, checklists, self-assessment and team pulse numbers, and your Practice studio conversations, scores and feedback.
Activity: when you were last active, and a count of practice messages and feedback requests (used for daily limits and to track the program's costs).

What your program leader can see

Shared automatically

Your name, cohort, progress through each module, and when you were last active
Your scenario answers: what you typed first, the options you chose, and any later tries
Your Practice studio scores, score history and coach feedback
Your self-assessment and team pulse numbers

Private unless you choose to share

Your reflections. Each has its own share button, and you can stop sharing at any time.
Your full practice conversations. Share one from the Practice studio after you get feedback, and stop sharing at any time.

Always private

Your planners, documentation builder, trust self-check and “Do it for real” checklist

These rules are enforced by the database itself, not just by what the screens show. As the database owner, your program leader could technically access private items, but commits not to view them. When you stop sharing an item, the shared copy is deleted.

Where your data goes

Supabase stores your account and progress in a secure database. It also sends the sign-in emails.
Vercel hosts the website.
Anthropic's Claude creates the practice partner's replies and your feedback. Only the text of the practice conversation is sent. Your name and email are never sent.
Your browser also keeps a copy of your progress on your device, so typing never waits on the internet and nothing is lost on a bad connection. Signing out removes it from the device once everything is saved, so always sign out on a shared computer.

Please don't enter

Real patient names or details, or real names or identifying details of the people on your team. Use first names that aren't real, or “a nurse on my team”. This applies everywhere, especially the Practice studio.

Questions or deleting your data

Ask your program leader. They can remove your access at any time, and on request can permanently delete your account and everything saved in it.